Troubleshooting Your Ashley Furniture Power Reclining Sofa
Ashley Furniture power reclining sofas are designed to provide years of comfort and relaxation. However, like any other piece of furniture, they may occasionally experience issues. If your Ashley Furniture power reclining sofa is not working properly, there are a few troubleshooting steps you can take before calling for service.
1. Check the power source. Make sure that the power cord is securely plugged into an outlet and that the outlet is turned on. You can also try plugging the power cord into a different outlet to see if that resolves the issue.
2. Check the fuses. If your Ashley Furniture power reclining sofa has fuses, they may have blown. Check the fuses and replace any that are blown with fuses of the same amperage.
3. Check the recline mechanism. The recline mechanism on your Ashley Furniture power reclining sofa may be stuck or jammed. Try manually reclining the sofa by pushing on the footrest or pulling on the back of the sofa. If the sofa does not recline, there may be an issue with the recline mechanism that will require service.
4. Check the remote control. If your Ashley Furniture power reclining sofa is operated by a remote control, the remote may be malfunctioning. Try replacing the batteries in the remote or using a different remote to see if that resolves the issue.
5. Reset the sofa. If you have tried all of the above troubleshooting steps and your Ashley Furniture power reclining sofa is still not working properly, you can try resetting the sofa. To reset the sofa, unplug the power cord from the outlet and wait for 30 seconds. Then, plug the power cord back into the outlet and turn on the sofa.
If you have tried all of the above troubleshooting steps and your Ashley Furniture power reclining sofa is still not working properly, you will need to call for service. You can contact Ashley Furniture customer service at 1-800-237-4539.
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